Shipping, Returns & Refunds

 

Shipping
We aim to dispatch your order within 1-5 working days from purchase. Overseas orders may take slightly longer to arrive so please allow 14-21 days.

Because each  print is a limited edition we really want to try to make sure your order arrives as quickly and as safely as possible. All products are sent out Special Delivery and are issued with a tracking number and require a signature when the product arrives. 

We pack all of our products with care and attention. Prints and all items under A3 size will be sent out flat in protected envelopes. Above A3 prints will be rolled and sent out in a postal tube. Postage and Packaging is calculated prior to payment at the checkout and will vary depending on the contents of your order and the delivery destination.

For smaller items such as notebooks UK orders are sent 1st class post by Royal Mail. International orders are sent by Royal Mail International Standard.

Please note, international orders may be subject to import duties and/or tax, in such cases these are the responsibility of the buyer.

In the unlikely event that an item is unavailable, or there is a issue with your order we will contact you immediately to resolve the problem.

If you need your order urgently or you have any other questions about shipping, please contact us and we will do our best to help! You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 
Return & Refund Policy
Thanks for shopping with us. We really hope that you like our products and are really pleased with your purchase. If you are not entirely satisfied with your purchase we are here to help in any way we can. If you have any issues please contact us.

Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it in the original packaging. The address will be supplied within your invoice. You item needs to have the receipt/invoice or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item all is ok initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

 

Contact Us
If you have any questions on how to return your item to us, contact us.

Disclaimer: Legal information is not legal advice.